Privacy & Cookie Policy

1. Introduction

Welcome to Tocharian OÜ (hereinafter referred to as "we" or "Company"). We are committed to protecting your privacy and personal information. This Privacy & Cookie Policy aims to inform you about how we collect, use, disclose, and protect your personal data.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Information You Provide

  • Personal Identifiable Information: Such as your name, email address, phone number, mailing address, etc.
  • Account Information: If you register an account, we may collect your username and password.

2.2 Automatically Collected Information

  • Device Information: Such as IP address, browser type, operating system, device identifiers, etc.
  • Usage Data: Such as the pages you visit, access times, click behavior, etc.
  • Cookies and Other Tracking Technologies: We use cookies and similar technologies to collect and store information.

3. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our services.
  • Process your requests and provide customer support.
  • Communicate with you, including sending notifications, updates, and marketing information (if you consent).
  • Analyze website usage to understand user needs and preferences.
  • Comply with legal regulations and legal processes.

4. Information Sharing & Disclosure

We may share your personal information in the following circumstances:

  • Third-Party Service Providers: Such as hosting services, payment processing, analytics services, etc.
  • Legal Requirements: Disclosing your information as required by law to comply with legal processes.
  • Business Transfers: If the company is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Cookies & Other Tracking Technologies

We use cookies and similar tracking technologies to:

  • Provide and maintain our services.
  • Analyze service usage.
  • Provide personalized content and advertisements.
  • Remember your preferences.

5.1 Types of Cookies We Use

  • Essential Cookies: Ensure the website functions properly.
  • Functional Cookies: Remember your preferences, such as language and region.
  • Analytical Cookies: Help us understand how users interact with the website to optimize performance.
  • Advertising Cookies: Display personalized advertisements based on your interests.

5.2 How to Manage Cookies

You can manage or delete cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website. Below are some common methods for managing cookies in popular browsers:

6. Your Data Protection Rights

Under applicable data protection laws, you may have the following rights:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Erasure: In certain circumstances, request deletion of your personal information.
  • Right to Restrict Processing: Limit how we process your personal information.
  • Right to Data Portability: Request your personal information in a structured, commonly used, and machine-readable format for transfer to another party.
  • Right to Object: Object to the processing of your personal information for legitimate interests.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information immediately.

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy or need to exercise your data protection rights, please contact us using the information below:

  • Email: info@tocharian.eu
  • Mailing Address1: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 1555, Estonia
  • Mailing Address2: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA , UK
  • Phone: +44 7934457030

Effective Date: April 27, 2024

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